Last updated: 08 January 2026

Watts Next Electrical (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use and protect your information when you visit our website, contact us, or interact with our advertising on Facebook, Instagram, Google or TikTok.

1. Information We Collect

We may collect the following information:

Information you give us

• Your name

• Email address

• Phone number

• Address or suburb

• Details about your electrical job

• Messages or quote requests submitted through our website or ads

Information collected automatically

• IP address

• Device and browser details

• Pages visited and actions taken

• General location

• How you found our website

Information from advertising platforms

When you interact with our ads on Facebook, Instagram, Google or TikTok, those platforms may share:

• Your name

• Email or phone (if you submit a form)

• Ad engagement (views, clicks, submissions)
  

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes

• Deliver electrical services

• Send booking confirmations or updates

• Improve our website and customer experience

• Run advertising and retargeting on Facebook, Instagram, Google and TikTok

• Measure the performance of our marketing

We do not sell your information.

3. Advertising & Tracking

We use tracking tools including:

• Meta Pixel (Facebook & Instagram)

• Google Analytics / Google Ads

• TikTok Pixel
  These tools help us:

• Show relevant ads

• Measure ad performance

• Create retargeting audiences

• Improve our services

You can turn off cookies in your browser or adjust ad settings on Meta, Google and TikTok.

4. Sharing Your Information

We only share your information with trusted service providers such as:

• Facebook, Google and TikTok (for advertising)

• Website hosting and analytics providers

• Booking and CRM systems

• Licensed electricians who may need your job details

  We do not sell or trade your data.

5. Data Security

We take reasonable steps to protect your information from unauthorised access, misuse or loss. Data is stored securely using reputable cloud systems.

6. Your Rights

You can request to:

• Access your personal information

• Correct your details

• Opt out of marketing

• Opt out of retargeting ads

• Request deletion of your information (where legally allowed)

Contact us at  [email protected]

7. Marketing Opt-Out

You can opt out at any time by:

• Clicking “unsubscribe” on emails

• Replying STOP to SMS

• Adjusting your Facebook, Google or TikTok ad settings

• Emailing us directly

8. Links to Other Websites

Our website may link to external sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact Us

If you have any questions about this policy, please contact:

[email protected]

(02) 8201 3903

38 Monro Ave, Kirrawee NSW 2232